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Terms of Service

The rules for using Brandity, written as plainly as we can. Please read them before you create an account.

Last updated 15 October 2026iWeBron Limited · Company no. 15229010

1. About these terms

These terms apply when you use getbrandity.com, the Brandity dashboard at i.getbrandity.com and the Brandity apps (together, the Platform). The Platform is run by iWeBron Limited, trading as Brandity, a company registered in England and Wales (company number 15229010), registered office 121 Burney Drive, Eagle Farm South, Wavendon, Milton Keynes, MK17 7BT (Brandity, we, us). You can contact us at hello@getbrandity.com.

By creating an account or using the Platform you agree to these terms, our Privacy Policy and our Refund & Cancellation Policy. If you use Brandity on behalf of a business, you confirm you're allowed to accept these terms for it.

Plain words used here: a Brand is a business that posts work; a Creator is an influencer, public figure or video creator; a Post is an ad, collab or video-only job a Brand publishes; a Bid is the price a Creator offers; a Package is a fixed-price offer on a Creator's profile; a Collab is the work agreed between a Brand and a Creator.

2. What Brandity does

Brandity is a marketplace and set of tools that helps Brands and Creators find each other and run paid work: posting, bidding, NDAs and contracts signed online, content review, chat, results reports and payments.

Each Collab is an agreement between the Brand and the Creator. Brandity provides the Platform, may hold payments as described in section 7, and may help resolve problems, but we are not a party to the Collab and we don't employ or act as agent for Creators unless we agree that separately in writing (for example a management service).

We don't guarantee that a Brand will find a suitable Creator, that a Creator will win work, or any particular reach, sales or earnings.

3. Your account

  • You must be 18 or over and give accurate, up-to-date information, including your real name and, for Brands, a working mobile number.
  • Keep your password, PIN and sign-in codes private. You're responsible for what happens under your account. Tell us straight away if you think someone else has used it.
  • Brands can use their dashboard as soon as they register. We check every new Brand; until we approve it, its Posts are hidden from Creators and some features (such as searching and inviting Creators) are locked.
  • Creators must list only accounts they own or manage. Some features need a minimum follower count; video-only (UGC) Creators may join without one. We may review a Creator's profile before they can bid.
  • Team members a Brand adds to its account act on the Brand's behalf, and the Brand is responsible for them.

4. For Brands

  • Free to use. Brands don't pay Brandity a platform fee or subscription. You pay the Creators you choose, at the price you agree.
  • Your Posts must be accurate, lawful and honest about the product, the work, the budget and the usage rights you need. Don't ask Creators to make misleading claims or to hide that content is paid.
  • When you approve a Bid, book a Package or accept a Creator into a paid Collab, you agree to pay the agreed fee (and any view bonus you offered and confirmed) for work delivered as agreed.
  • You'll review content promptly and in good faith. Approving content means you're happy for it to be posted, and for any held payment to be released.
  • If you send a product, you're responsible for it reaching the Creator and for it being safe and lawful.
  • You may only use Creators' content within the usage rights shown on the Post (for example organic only, paid ads for a set number of months, or forever) unless the Creator agrees more in writing.
  • Creators' contact details are kept private. Don't try to get them, or ask Creators to take agreed work off the Platform to avoid its protections.

5. For Creators

  • When you send a Bid, join a Collab or list a Package, you're offering to do that work at that price. Once a Brand accepts, deliver what was agreed, on time, and to a professional standard.
  • Send your content for review before you post it, and post it on the agreed date with the agreed caption, links and tags.
  • Paid content must be labelled. Follow the UK Advertising Standards Authority (ASA) and CAP Code rules, for example by putting “#ad” or “Ad” clearly at the start, and the platform's own branded-content tools.
  • Your content must be your own original work (or you must have permission for everything in it, including music, people and locations), and it must not infringe anyone's rights.
  • Keep your follower counts and profile honest. Buying followers, likes or views, or using engagement pods to inflate results, isn't allowed.
  • You are self-employed for any work you do through Brandity and responsible for your own tax and National Insurance.

6. Creator memberships

Creators can use Brandity on the free Basic plan. Paid memberships (currently Standard, Premium and Elite) unlock bidding with every Brand and other benefits shown on our Pricing page and in the dashboard.

  • Memberships may be offered as a one-time payment, a monthly subscription or a yearly subscription. The price, VAT and what's included are shown before you pay.
  • Subscriptions renew automatically at the end of each period until you cancel. You can cancel any time in your dashboard; you keep your membership until the end of the period you've paid for, then move to Basic.
  • A Standard membership paid for by a Brand that invited you covers that Brand's Posts only.
  • Your rights to cancel and get refunds are set out in our Refund & Cancellation Policy.
  • Membership doesn't guarantee any work, ranking, visibility or income.

7. Payments, held payments and fees

  • Card payments are processed by Stripe. We don't see or store full card numbers.
  • Held payments. A Brand can pay a Creator's agreed fee into Brandity when it approves them. We hold it and release it to the Creator once the Brand approves the content (or as we decide under section 12 if there's a dispute).
  • Once released, we pay the Creator to the payout account in their profile, which must be in their own name, usually within 3 working days.
  • Platform fee. Brandity keeps a platform fee from payments made to Creators through the Platform. It is currently 10% of the Creator's fee and is shown before the Creator bids and in their payouts. We'll give at least 30 days' notice of any increase; changes don't affect work already agreed.
  • If a Brand and a Creator arrange payment outside Brandity, it isn't covered by our held-payment protection.
  • If work isn't delivered, a held payment may be refunded to the Brand. Refunds go back to the original payment method.
  • All prices are in pounds sterling unless we say otherwise.

8. Content, ownership and usage rights

  • You keep ownership of what you upload: profiles, photos, videos, portfolios, messages and files.
  • You give Brandity a non-exclusive, worldwide, royalty-free licence to host, store, copy, display and transmit it so we can run the Platform, and, for Creators, to show your profile to Brands as described in our Privacy Policy. This licence ends when you delete the content or your account, except where we need to keep copies by law or to resolve a dispute.
  • When a Brand approves a Creator's content, the Creator grants the Brand the usage rights shown on that Post for the agreed period. Anything beyond that needs the Creator's written agreement.
  • The Brandity name, logo, website and software belong to us. Don't copy, scrape or reverse-engineer them.

9. NDAs, contracts and e-signatures

The Platform lets Brands send NDAs and work contracts that Creators sign online. You agree that typing your name and confirming is your electronic signature, and that signed documents (with the time, IP address and a fingerprint of the text) may be used as evidence of what was agreed.

Our document templates are a starting point, not legal advice. Each party should make sure a document suits them, and take independent legal advice if needed.

10. Fair use

Don't use Brandity to:

  • break the law, or post content that is misleading, hateful, harassing, sexually explicit, violent or that promotes illegal products;
  • pretend to be someone else, or create more than one account to get around restrictions;
  • spam, scrape data, send malware, or try to get around security or rate limits;
  • collect other users' personal data or contact them for anything unrelated to work on Brandity;
  • post fake reviews or ratings, or pressure anyone to change one.

11. Ratings, AI tools and Instagram data

  • After a Collab, Brands and Creators can rate each other. Ratings must be honest and based on the work. We may remove ratings that break these terms.
  • Some features use AI to help write posts, check drafts or suggest replies. AI output can be wrong: always check it before you rely on it or send it.
  • Follower counts and engagement shown on Brandity may come from the Creator or from public data supplied by Instagram. We don't guarantee they're exact.

12. Problems between Brands and Creators

Try to sort things out in the chat first. If you can't, email hello@getbrandity.com with the details. We'll look at the Post, messages, files and documents on the Platform and may decide, acting fairly and reasonably, whether a held payment is released, partly released or refunded. This doesn't stop either of you using your legal rights.

13. Suspending or closing accounts

You can close your account at any time from your account settings or by emailing hello@getbrandity.com. We may suspend or close an account, or remove content, if we reasonably believe someone has broken these terms, the law, or put others at risk. Where we can, we'll tell you why. Money held for work already delivered will still be dealt with fairly.

14. Our responsibility to you

  • Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. If you're a consumer, your statutory rights are not affected.
  • We provide the Platform with reasonable skill and care, but we can't promise it will always be available or error-free.
  • We're not responsible for what Brands and Creators do, say, post or agree with each other, or for losses caused by events outside our reasonable control.
  • For business users, we're not liable for loss of profit, revenue, business, opportunity or goodwill, and our total liability in any 12 months is limited to the greater of £100 and the amounts you paid Brandity in that period (not counting fees passed on to Creators).

15. Changes to these terms

We may update these terms as Brandity changes. We'll show the date at the top, and for important changes we'll tell you by email or in your dashboard at least 14 days before they apply. If you keep using Brandity after that, the new terms apply.

16. Law and complaints

These terms are governed by the law of England and Wales, and its courts have jurisdiction. If you're a consumer living in Scotland or Northern Ireland, you can also bring proceedings there.

Complaints: email hello@getbrandity.com. We aim to reply within 5 working days.